Please read the following policies, from Michael’s of Denver Catering, regarding school hot lunches.
TO ENSURE THAT THE CORRECT QUANTITY OF FOOD IS PREPARED FOR SCHOOL LUNCH, THE FOLLOWING POLICIES APPLY:
Advance ordering: Orders must be placed a minimum of two days in advance. There are no same day meal orders taken.
Order changes: If you have placed an order for a student and know 48 hours in advance that your student will miss that meal, you can move the order to another day. Sign into your account, click “order,” and select your student. On the calendar, click on the meal you want to remove and a “credit purchase” button will appear on the left side of the screen. Click on that button. You can use the credit for future purchases.
Emergency lunches: A few additional lunches are provided to the school in case a student drops or otherwise needs a replacement lunch. Emergency lunches are for students who purchased a lunch for that particular day. They are not for students who forgot to order a lunch.
Absence days: If your student will be out of school and you have 48 hours notice, you can change the order using the instructions above (see “Order changes”).
Snow days: If your school declares a snow day a refund will not be given. Closures for more than one day will be considered on an individual basis and you will be notified.
Although we understand that sick days and snow days are unexpected, we cannot refund those meals because the food is purchased and prepared in advance.
Sack lunches: Sack lunches will be substituted for meal orders when your student goes on an outing and if the school administration notifies us 48 hours in advance. The school administrative contact is the only person who may order a change to sack lunches for outings and field days.
We look forward to serving your students throughout the school year!